.chat-workspace{display:grid;grid-template-columns:290px minmax(0,1fr);height:650px;max-height:calc(100vh - 235px);min-height:430px;overflow:hidden}.chat-inbox{background:#f8faff;border-right:1px solid #e3eaf5;overflow:auto}.chat-inbox-title{padding:22px;display:flex;align-items:center;justify-content:space-between;position:sticky;top:0;background:#f8faff;z-index:1}.chat-inbox-title h2{font-size:16px}.chat-thread{border:0;border-top:1px solid #e9eef6;background:none;padding:20px 18px;display:flex;align-items:center;gap:11px;width:100%;text-align:left;color:#2d496c;cursor:pointer}.chat-thread.is-active{background:#e8f0ff;border-left:3px solid var(--cec-navy);padding-left:15px}.chat-thread>.avatar{width:39px;height:39px;flex-shrink:0}.chat-thread>span:nth-child(2){min-width:0;flex:1}.chat-thread strong{display:block;font-size:12px;overflow-wrap:anywhere}.chat-thread small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:10px;color:#7e8fa6;max-width:175px;margin-top:6px}.chat-thread b{background:var(--cec-navy);color:white;border-radius:12px;padding:4px 6px;font-size:9px}.chat-empty-list{font-size:12px;padding:25px;line-height:1.8;color:#7d90aa}.chat-empty{display:grid;align-content:center;justify-items:center;text-align:center;gap:18px;height:100%;padding:35px}.chat-empty>span{display:grid;place-items:center;background:#edf3ff;border-radius:20px;width:70px;height:70px;color:var(--cec-navy)}.chat-empty h2{font-size:25px;line-height:1.3}.chat-empty p{font-size:12px;color:#8293aa;line-height:1.8}#chat-conversation{display:flex;flex-direction:column;min-width:0;min-height:0}.chat-person{display:flex;gap:12px;align-items:center;padding:18px 23px;border-bottom:1px solid #edf1f7}.chat-person .avatar{width:40px;height:40px;flex-shrink:0}.chat-person>div{min-width:0}.chat-person h2{font-size:16px;overflow-wrap:anywhere}.chat-person p{font-size:10px;color:#90a1b7;margin-top:5px}.chat-person>.icon-button{margin-left:auto;flex-shrink:0}.chat-history{flex:1;overflow:auto;min-height:100px;padding:22px;background:#fcfdff}.chat-history>[data-chat-older]{font-size:10px;margin:0 auto 20px}.chat-history>[data-chat-older][hidden]{display:none}#chat-log{display:flex;flex-direction:column;align-items:flex-start;gap:13px}.chat-message{max-width:85%;background:#edf2f8;border-radius:14px 14px 14px 3px;padding:12px 15px}.chat-message.mine{align-self:flex-end;background:var(--cec-navy);color:white;border-radius:14px 14px 3px 14px}.chat-message p{font-size:13px;line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}.chat-message time{display:block;font-size:8px;margin-top:7px;color:#8799ae}.chat-message.mine time{color:#c9daff}.chat-first{font-size:12px;color:#8092aa;text-align:center;align-self:center;line-height:1.9;margin-top:25px}.chat-status{font-size:9px;color:#8a9cb4;padding:8px 23px;background:#f7faff;line-height:1.7}[data-chat-form]{padding:16px 23px 20px;border-top:1px solid #e7edf6}[data-chat-form]>label{font-size:10px;margin-bottom:9px}[data-chat-form]>div{display:flex;align-items:stretch;gap:10px}[data-chat-form] textarea{resize:none;min-height:65px;font-size:12px}[data-chat-form] button{font-size:11px;align-self:flex-end;padding:12px 15px}[data-chat-form]>small{font-size:9px;color:#8396b0;display:block;margin-top:9px}[data-chat-form] .form-error{margin-top:8px}.chat-thread:focus-visible{outline:2px solid var(--cec-navy);outline-offset:-3px}.chat-login-actions{display:grid;gap:12px}.public-profile-photo{display:flex;align-items:center;gap:14px}.public-profile-photo .avatar{width:58px;height:58px;flex-shrink:0}.public-profile-block{background:#f1f6ff;border:1px solid #dbe7fb;padding:20px;border-radius:14px;margin-bottom:20px}.public-profile-block h3{font-size:17px}.public-profile-block p{font-size:11px;line-height:1.8;color:#69809d;margin:10px 0 15px}.public-profile-block label{margin-top:14px}.public-profile-block .checkbox{align-items:center}
@media(max-width:900px){.chat-workspace{grid-template-columns:235px minmax(0,1fr)}}
@media(max-width:700px){.chat-workspace{display:flex;flex-direction:column;height:760px;max-height:none;min-height:0}.chat-inbox{max-height:190px;min-height:85px;border-right:0;border-bottom:1px solid #e3eaf5;flex-shrink:0}.chat-inbox-title{padding:13px 16px}.chat-inbox-title h2{font-size:14px}.chat-thread{padding:13px 16px}.chat-thread.is-active{padding-left:13px}.chat-thread small{max-width:220px}.chat-thread>.avatar{width:33px;height:33px}.chat-person{padding:15px}.chat-person h2{font-size:14px}.chat-person p{font-size:9px;line-height:1.6}#chat-conversation{flex:1}.chat-history{padding:16px}.chat-message{max-width:91%}.chat-message p{font-size:12px}.chat-status{padding:8px 15px}[data-chat-form]{padding:13px 15px 16px}[data-chat-form]>div{flex-wrap:wrap}[data-chat-form] button{margin-left:auto}[data-chat-form]>small{line-height:1.8}.chat-empty h2{font-size:23px}}
.chat-message.mine p{color:#fff}.nav-item [data-chat-count][hidden]{display:none}

/* Personal advisor chat: a private conversation inside the current landing page. */
.acredita-body .cec-floating-chat{position:fixed;right:24px;bottom:calc(24px + env(safe-area-inset-bottom));z-index:85;font-family:var(--font-body, -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif);color:#0b2d5b}
.cec-floating-chat *{box-sizing:border-box}
.acredita-body .cec-floating-chat-launcher{display:flex;align-items:center;gap:12px;margin-left:auto;max-width:290px;min-height:60px;padding:12px 20px;border:1px solid #214978;border-radius:100px;background:#0b2d5b;color:#fff;text-align:left;box-shadow:0 8px 25px #0b2d5b30;cursor:pointer}
.cec-floating-chat-launcher>.icon{width:24px;height:24px;flex:none;color:#65ded1}
.cec-floating-chat-launcher>span{font-size:11px;line-height:1.5;min-width:0}
.cec-floating-chat-launcher strong{display:block;font-size:14px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.acredita-body .cec-floating-chat-launcher:hover{background:#123d6f}
.cec-floating-chat :is(button,a,textarea):focus-visible{outline:3px solid #087d73;outline-offset:3px}
.acredita-body .cec-floating-chat-panel{position:absolute;right:0;bottom:calc(100% + 14px);width:390px;max-width:calc(100vw - 32px);height:610px;max-height:calc(100dvh - 128px - env(safe-area-inset-bottom));display:flex;flex-direction:column;overflow:hidden;background:#fff;border:1px solid #cfdce6;border-radius:22px;box-shadow:0 16px 65px #0b2d5b29}
.acredita-body .cec-floating-chat-panel[hidden]{display:none}
.cec-floating-chat-header{display:flex;align-items:center;gap:12px;padding:18px 16px;background:#0b2d5b;color:#fff;flex-shrink:0}
.cec-floating-chat-header>.avatar{width:44px;height:44px;flex:none;background:#d9f3ef;color:#0b605a;font-size:17px}
.cec-floating-chat-header>div{min-width:0;flex:1}
.cec-floating-chat-header>div>span{font-size:10px;letter-spacing:.06em;color:#b4ddd9;font-weight:600}
.acredita-body .cec-floating-chat-header h2{font:650 17px/1.3 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;letter-spacing:0;color:#fff;margin:4px 0 0;overflow-wrap:anywhere}
.acredita-body .cec-floating-chat-header>.icon-button{width:44px;min-width:44px;height:44px;padding:10px;border-radius:12px;background:#ffffff12;color:white;flex:none}
.cec-floating-chat-header .icon-button:focus-visible{outline-color:#65ded1}
.cec-floating-welcome{padding:24px;overflow:auto;flex:1;min-height:0}
.cec-floating-symbol{width:48px;height:48px;display:grid;place-items:center;background:#e5f5f0;color:#087d73;border-radius:15px;margin-bottom:18px}
.acredita-body .cec-floating-welcome h3{font:700 24px/1.2 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;letter-spacing:-.03em;color:#0b2d5b;margin:0 0 14px}
.acredita-body .cec-floating-welcome p{font-size:15px;color:#526176;line-height:1.65;margin:0 0 18px}
.cec-floating-context{display:flex;align-items:flex-start;gap:10px;padding:14px;background:#f0f6f7;border-radius:12px;font-size:12px;color:#365569;line-height:1.6;margin:18px 0}
.cec-floating-context>.icon{flex:none;width:17px;margin-top:2px;color:#087d73}
.acredita-body .cec-floating-chat .chat-login-actions .button{min-height:48px;font-size:13px;padding:12px 14px;border-radius:11px;justify-content:center;white-space:normal;text-align:center;line-height:1.4}
.acredita-body .cec-floating-chat .button.blue{background:#0b2d5b;color:#fff;border-color:#0b2d5b;box-shadow:none}
.acredita-body .cec-floating-chat .button.outline{color:#0b2d5b;background:#fff;border-color:#9ab0c5}
.cec-floating-welcome>small{display:block;text-align:center;font-size:12px;color:#526176;line-height:1.5;margin-top:16px}
.cec-floating-note{flex:none;display:flex;align-items:flex-start;gap:8px;background:#f7f9fa;padding:12px 16px;font-size:11px;color:#526176;line-height:1.5;border-top:1px solid #e0e7ed}
.cec-floating-note>.icon{width:14px;height:16px;flex:none}
.cec-floating-toolbar{flex:none;display:flex;align-items:center;justify-content:space-between;padding:5px 16px;border-bottom:1px solid #e0e7ed}
.cec-floating-toolbar>a,.cec-floating-error>a{font-size:12px;color:#0b2d5b;display:flex;align-items:center;gap:7px;min-height:44px;text-decoration:underline;text-underline-offset:3px}
.cec-floating-toolbar>a>.icon{width:14px}
.acredita-body .cec-floating-toolbar .icon-button{min-width:44px;min-height:44px;color:#0b2d5b}
.cec-floating-chat #chat-conversation{flex:1;min-height:0;overflow:hidden}
.cec-floating-chat .chat-person{display:none}
.cec-floating-chat .chat-history{min-height:70px;padding:16px;overscroll-behavior:contain}
.cec-floating-chat .chat-message{max-width:91%;padding:11px 13px}
.cec-floating-chat .chat-message p{font-size:14px;line-height:1.55;color:#0b2d5b}
.cec-floating-chat .chat-message.mine p{color:#fff}
.cec-floating-chat .chat-message time{font-size:10px;color:#526176;line-height:1.5}
.cec-floating-chat .chat-message.mine time{color:#d1e2ff}
.cec-floating-chat .chat-first{font-size:14px;line-height:1.7;color:#526176}
.cec-floating-chat .chat-status{font-size:11px;padding:6px 16px;line-height:1.4;color:#526176}
.cec-floating-chat [data-chat-older]{font-size:12px;min-height:44px;color:#0b2d5b}
.cec-floating-chat [data-chat-form]{padding:12px 16px;flex:none}
.cec-floating-chat [data-chat-form]>label{font-size:12px;color:#0b2d5b;line-height:1.5;margin-bottom:6px}
.cec-floating-chat [data-chat-form]>div{flex-wrap:nowrap;gap:8px}
.acredita-body .cec-floating-chat [data-chat-form] textarea{font-size:16px;line-height:1.4;min-width:0;width:100%;flex:1;min-height:60px;max-height:90px;padding:10px;border:1px solid #aabed0;border-radius:10px;background:#fff;color:#0b2d5b}
.acredita-body .cec-floating-chat [data-chat-form] .button{flex:none;min-height:44px;font-size:12px;padding:10px;border-radius:10px;align-self:flex-end}
.cec-floating-chat [data-chat-form] .button>.icon{width:16px}
.cec-floating-chat [data-chat-form]>small{font-size:10px;line-height:1.5;color:#526176;margin-top:7px}
.cec-floating-chat [data-chat-form] .form-error{display:block;font-size:12px;line-height:1.5}
.cec-floating-loading,.cec-floating-error{padding:24px;font-size:14px;line-height:1.7;color:#526176;overflow:auto}
.cec-floating-error>.button{margin-top:18px}
@media(max-width:600px){
 .acredita-body .cec-floating-chat{left:12px;right:12px;bottom:calc(12px + env(safe-area-inset-bottom))}
 .acredita-body .cec-floating-chat-launcher{min-height:56px;max-width:255px;padding:10px 16px;gap:10px}
 .acredita-body .cec-floating-chat-panel{width:100%;max-width:390px;height:600px;max-height:calc(100dvh - 102px - env(safe-area-inset-bottom));bottom:calc(100% + 10px);border-radius:18px}
 .cec-floating-chat-header{padding:12px}
 .cec-floating-chat-header h2{font-size:16px}
 .cec-floating-welcome{padding:20px}
 .cec-floating-chat .chat-status{padding:5px 12px}
 .cec-floating-chat [data-chat-form]{padding:10px 12px}
 .cec-floating-chat [data-chat-form] .button{gap:5px}
 .cec-floating-note{padding:10px 12px}
}
@media(max-height:600px){
 .cec-floating-note,.cec-floating-chat [data-chat-form]>small,.cec-floating-chat .chat-status{display:none}
 .cec-floating-chat-header{padding:6px 12px}
 .cec-floating-toolbar{padding-block:0}
 .cec-floating-chat [data-chat-form] textarea{min-height:44px;height:44px}
}
.chat-guest-badge{display:block;font:600 10px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#087d73;margin:3px 0;font-style:normal}
.cec-floating-toolbar>span{font-size:11px;color:#526176}
.cec-floating-chat #chat-conversation:has(.cec-guest-start){display:block;overflow-y:auto;overscroll-behavior:contain}
.cec-guest-intro{padding:16px 20px 4px;display:grid;grid-template-columns:32px 1fr;align-items:center;gap:10px}
.cec-guest-intro .cec-floating-symbol{width:32px;height:32px;margin:0;border-radius:10px}
.acredita-body .cec-guest-intro h3{font:700 20px/1.25 -apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;letter-spacing:-.025em;color:#0b2d5b;margin:0}
.acredita-body .cec-guest-intro p{grid-column:1/-1;font-size:14px;line-height:1.5;color:#526176;margin:0}
.acredita-body .cec-floating-chat .cec-guest-start{border:0;padding:12px 20px 20px}
.acredita-body .cec-guest-start>label{display:block}
.acredita-body .cec-guest-start label>span{display:inline;font-weight:400;color:#526176}
.acredita-body .cec-guest-start input{width:100%;font-size:16px;line-height:1.4;padding:10px 12px;min-height:44px;border:1px solid #aabed0;border-radius:10px;color:#0b2d5b;background:#fff;margin:0 0 14px}
.acredita-body .cec-floating-chat .cec-guest-start>div{flex-direction:column;align-items:stretch}
.acredita-body .cec-floating-chat .cec-guest-start .button{width:100%;justify-content:center;margin-top:2px}
.acredita-body .cec-floating-chat .cec-guest-start>small{display:block;font-size:11px;line-height:1.55;margin-top:12px}
.acredita-body .cec-floating-chat .cec-guest-start textarea:focus-visible,.acredita-body .cec-guest-start input:focus-visible{outline:2px solid #0b2d5b;outline-offset:2px}
.acredita-body .cec-floating-chat .cec-guest-start textarea{flex:none;height:60px;min-height:60px}
@media(max-height:700px){.cec-guest-intro{padding-top:12px}.acredita-body .cec-guest-intro p{display:none}.acredita-body .cec-floating-chat .cec-guest-start{padding-top:8px}}